Frequently Asked Questions
Please don't hesitate to get in touch if you have any further questions.
How much is delivery?
UK orders over £40 include free delivery. UK orders under this value will be charged a nominal postage and packaging fee of £1.95.
Worldwide delivery is charged at a flat rate of £20. All taxes and customs fees are the responsibility of the buyer.
Do you deliver overseas?
We are currently unable to deliver to EU countries due to the new EU General Product Safety Regulation (GPSR). We are also watching developments from the US about the new tariffs on overseas deliveries and this may impact deliveries to America. If you are outside mainland UK (but not in the EU) and are interested in purchasing an original painting, please do get in touch and we can let you know the costs involved.
How soon will I receive my order?
Most orders are dispatched within 3-4 working days. Smaller items are usually sent using the Royal Mail 48 hour tracked service. Larger original paintings will be sent in the UK using the best service for the end destination - often Special Delivery but could also be personal delivery for items near the studio. If you need an item for a specific date please do check with us before ordering.
If you have arranged with is for an overseas delivery, an estimated delivery time will be given as part of the arrangements.
Do you sell prints?
We are not currently selling prints. This may change in the future though so keep your eyes on our socials!
What is your returns policy?
Our full terms and conditions can be found here. Please note, digital downloadable products are exempt from the returns policy and as such no refunds will be given for digital products.
Can I see more pictures of a painting I am thinking of buying?
We appreciate that buying original Art is a big investment. If you are interested in a painting but would like to see more images before you purchase please do email [email protected] and this can certainly be arranged.