Last Updated: FEBRUARY 2024
POSTAGE AND PACKAGING
Orders under the value of £40 will be charged £1.95 for delivery. Orders above the value of £40 will receive free delivery. Items (apart from original paintings - see below) will usually be sent by First Class Royal Mail delivery.
Many listings in the shop will detail current despatch times for individual items. Original paintings will usually be despatched within 2-3 working days, handmade items within 4-5 working days. Please note, once items have been despatched we are not responsible for any delays they may encounter within the postal system.
If you need an item quicker than the quoted despatch time, please do get in touch as we will always try to accomodate such items wherever possible.
Original artworks will be sent using whichever method is best for the intended destination to ensure the artwork arrives safely (including personal delivery by the artist for local deliveries) - we will contact any customers purchasing an original artwork to let them know delivery details.
It may sometimes be necessary to send your order in more than one parcel (if for example sending items together may cause damage or you need one item sooner than another). We will notify you if this is the case so you know that you will be receiving more than one delivery.
All items will be sent clearly addressed and well packaged. However, occasionally something may go wrong with a delivery due to reasons beyond our control. If you do happen to receive a damaged parcel (or in the very rare occurrence that your package doesn't arrive) please contact us and we will do our very best to remedy the situation as quickly as possible.